Terms and Conditions

Terms and Conditions


The lessor mentioned under the following Car Rental Policy refers to Luxury Plus Car Rental and rents cars according to the terms and conditions stated hereunder. By signing them, the hirer acknowledges and agrees to be bound to them all.


 

1.    Condition of the Car




2. Terms of Use of the Car:


The hirer guarantees that:


 


3. Fines and Penalties


The hirer shall pay and reimburse the lessor on demand the sum of:

 


4. Responsibility for loss of or damage to vehicle


 


5. Indemnity to Lessor


The hirer shall indemnify and hold harmless the lessor, its employees and agents from and against any loss liability and expense arising directly or indirectly from:

 

6. Insurance Coverage


·         The lessor provides insurance coverage for the authorized persons driving the vehicle (and not otherwise) in accordance with an automobile liability insurance policy in the UAE, which is available for inspection open written request.


7. Personal Accident Cover


·         By initialing in the space provided on the front of this agreement, the hirer agrees to pay an additional fee per person per day as per the valid price lists. Hereby the hirer acquires a personal accident coverage shown as per valid price lists. Personal Accident Insurance covers medical costs and accidental death for the renter and passengers in the event of an accident during the rental.


8. Accidents and Thefts


 

9. Personal data


The hirer acknowledges that personnel related data to this rental agreement can be communicated to third parties, especially for credit protection purposes.


10. Collision Damage Waiver


 

11. Jurisdiction


This agreement shall in all respects be governed by and be construed and interpreted and take effect in accordance with the law of the United Arab Emirates applicable to the emirates where it is executed.


13. Modifying Reservation


A vehicle reservation can be modified up to 48 hours before the start of the rental (on availability) free of charge. If any modification is to be done within 48 hours prior to the rental start time, any payment already made towards the rental will not be refunded and the modification will be treated as a fresh reservation with its respective new costs.


14. Cancellation Policy


A vehicle reservation can be cancelled up to 48 hours before the start of the rental and the entire amount (if paid) will be refunded without any cancellation fee. In the event of cancellation within 48 hours prior to the rental start time, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or by contacting our office for further assistance.

If the reserved vehicle is not collected or not collected in the agreed time (reserved time) the rental charge paid shall be withheld in full.

 

15. Security Deposit

 

The customer is liable to deposit the below mentioned amount for as a security during the rental period. The security deposit amount must be paid on pick-up or delivery by Credit Card (in the form of Pre-Authorization). The full amount will be returned to the customer post the rental period provided the company is not liable to pay for any traffic fines or for any accident associated issues caused by the customer. The refund is based on the policy of the Credit Card Issuing Bank which is usually 21-30 days.

 

Security Deposit amounts:


 

GROUP A

 

AED 1,500

 
 

GROUP B

 

AED 5,000

 
 

GROUP C

 

AED 10,000 (Aston Martin, Bentley, Ferrari, Lamborghini, Rolls Royce)

 
 

 

16. Delivery & Collection

 

Luxury Plus Car Rental has the right to charge extra for delivery and collection of any vehicle.

 

17. Identification

 

The hirer must provide the following documents for identification for any vehicle reservation:

 

 


21. Payment Policy


The following credit cards are accepted: credit cards from internationally recognized credit card companies - such as American Express, Diners, MasterCard and Visa. We do not accept any prepaid cards or debit cards (Visa Electron).

The authorized driver details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the Car Rental and Limousine Services will be charged to this credit card.

The renter must be the owner of the indicated credit card and must be physically present at the time of delivery or pickup of the vehicle to sign an authorization letter for credit card usage. In Case, the renter is not the owner of the credit card, he/she could provide an authorization letter signed by the card owner.

By booking of a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of rental as well as all additional extra fees.

The reservation becomes binding by confirming your prepaid booking by mouse click. Charges are incurred for rebooking and cancellations, if the vehicle is collected late or returned early there shall be no refund.

All vehicles booked are on request. Luxury Plus Car Rental will confirm the availability of the vehicle shortly (within 24 hours) and process payment automatically if available. If the car is not available on the chosen date the customer will be given the option to modify the reservation and be given possible options for rental. An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

 

The rental charge (plus any other charges agreed such as, e.g. exemptions from liability, delivery charges, airport charges etc.), as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.